C
ustomer Assistance
34
English
Trademark Acknowledgement
•
Cobra, 6 Band, DigiView, Extra Sensory Detection, HighGear, microTALK,
LaserEye, Safety Alert Traffic Warning System, Strobe Alert, VG-2 Alert
and Nothing comes close to a Cobra are registered trademarks of
Cobra Electronics Corporation.
Cobra Electronics Corporation, 11 Band, EasySet, IntelliMute, IntelliShield,
Road Ready, SmartPower, Spectre 1 Alert, UltraBright, Voice Alert and Xtreme
Range Superheterodyne are trademarks of Cobra Electronics Corporation.
Opticom is a trademark of 3M Corporation. Instaclear for Ford is a
registered trademark of Ford Motor Company, Inc. Electriclear for GM
is a registered trademark of General Motors Corporation. 20-20 and
Ultra-Lyte are trademarks of Laser Technology, Inc. ProLaser and
ProLaser III are trademarks of Kustom Signals, Inc. Bee III and Pop
are a trademarks of MPH Industries. Spectre is a trademark of Stalcar.
Interceptor VG-2 is a trademark of TechniSonic Industries LTD.
Tomar is a registered trademark of TOMAR Electronics, Inc.
Product Service
C
ustomer Assistance
Product Service
•
If you have any questions about operation or installing your new
Cobra product, or if you are missing parts…
Please call Cobra first! DO NOT RETURN THIS PRODUCT
TO THE STORE! See customer assistance on page A1.
If you suspect that your unit requires service, please call 773-889-3087
BEFORE shipping it to Cobra. This will ensure that you receive service
as quickly as possible.
If you are asked to send your unit to the Cobra factory, please follow
these steps:
1. Send the complete unit, including power cord. (It is not necessary
to include the mounting bracket.)
2. For warranty repair, enclose some form of proof-of-purchase,
such as a photocopy or carbon copy of a sales receipt. If you
send the original receipt, it cannot be returned.
3. Enclose a typed or clearly written description of the problem
you are having with your unit, plus the name and address where
you want the unit returned.
4. Pack the unit securely to prevent damage during transit. If possible,
use the original packing materials.
5. Ship prepaid and insured using a traceable carrier such as United Parcel
Service (UPS), Federal Express, or Priority Mail with delivery confirmation.
Ship to: Cobra Factory Service, Cobra Electronics Corporation, 6500 West
Cortland Street, Chicago, IL 60707 U.S.A.
6. Please allow three to four weeks before contacting us about the status
of your service. Call 773-889-3087 for assistance. If your unit is under
warranty, it will either be repaired or replaced upon receipt, depending
on the model. If your unit is out of warranty, you will receive a letter
informing you of the repair or replacement charge.
(21 pages)
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