Cobra SPX 5500 Manuel d'utilisateur télécharger pdf (Page 210)

Troubleshooting

210 AXIS 5570e / AXIS 5670e User’s Manual

IP Address Check with

Ping

By sending a data packet to a specific IP address and waiting for a reply,

Ping can determine whether that IP address is accessible. Ping can also

help you to determine IP address conflicts with your AXIS 5570e/AXIS

5670e and troubleshoot TCP/IP problems on the network. Follow the

instructions below to diagnose your problem.

Windows: Open a Command Prompt and enter the following commands:

The host will return

reply from 192.168.3.191, or a similar message. This

indicates that the address has been set and that communication is

established

UNIX/Linux and

Mac OS X

Open a Terminal and enter the following commands:

The host will return

psname is alive, or a similar message. This indicates that

the address has been set and that communication is established.

Replies: Subsequent replies will provide an explanation of the cause of the problem.

Replies from DOS can be interpreted as defined in the table below (for

UNIX/Linux replies please refer to the UNIX/Linux chapter of this manual):

SNMP Device Index If you are using the TCP/IP protocol, check that the SNMP Device Index is

correct. See “SNMP Device Index” on page 267.

Syntax Example

ping <IP address> ping 192.168.3.191

Syntax Example

ping <IP address> ping 192.168.3.191

Ping Reply

Interpretation and recommendation

Axis Network Print Server connected

Axis Network Print Server

disconnected

bytes = 32 time = 2 ms......

- or something similar

The AXIS 5570e/AXIS 5670e is re-

sponding correctly. There are probably

no conflicts with the IP address - dis-

connect the AXIS 5570e/AXIS 5670e

and ping again to verify.

The IP address is already in use and

cannot be used again. You must obtain

a new IP address for your AXIS

5570e/AXIS 5670e.

destination host

unreachable

The AXIS 5570e/AXIS 5670e is not ac-

cessible. Check your network settings.

—

request timed out

The IP address is not in use. You are

either pinging the wrong IP address or

your AXIS 5570e/AXIS 5670e does not

have the correct IP address.

This IP address is not used by anyone

and is available for use for your AXIS

5570e/AXIS 5670e. Set the IP address

again, power on the AXIS 5570e/AXIS

5670e and then try accessing the unit.

no response from

ping command

The AXIS 5570e/AXIS 5670e is not ac-

cessible. Check your network settings.

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Cobra SPX 5500 Manuel d'utilisateur Page 210

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